How It Works

More reviews and happier customers in just 3 steps.

How It Works

More reviews and happier customers in just 3 steps.

Step 01

Generate

Send out automated review requests to your customers through email and SMS messaging.

Customers are asked in the review request message if their experience with your business was positive or negative

Customers are asked in the review request message if their experience with your business was positive or negative

Customers with positive feedback will be asked to leave a review on a pre-selected list of 3rd party review sites of your choice, which they can navigate to in just one click. It’s so simple and direct that customers won’t feel intimidated or hassled to leave a review.

Customers with negative feedback will be directed to a contact form where they can explain their experience more. Their response will go directly to your dashboard and trigger an email notification.

Customers with negative feedback will be directed to a contact form where they can explain their experience more. Their response will go directly to your dashboard and trigger an email notification.

Step 02

Monitor

Our dashboard lets you view all your reviews in one easy to manage location. Monitor your reviews with an email notification when a new review is left online or when a negative feedback form is submitted. These notifications help you respond promptly and improve your customers’ experience with your brand as a result.

Step 03

Respond

Your customers want to know that you care about their feedback and the experience they had with your business. Let your customers know that their review matters by responding to all feedback instantly within our platform and use the negative feedback feature to respond to disgruntled customers and attempt to resolve the issue before a negative review is left online.

Step 03

Respond

Your customers want to know that you care about their feedback and the experience they had with your business. Let your customers know that their review matters by responding to all feedback instantly within our platform and use the negative feedback feature to respond to disgruntled customers and attempt to resolve the issue before a negative review is left online.

How can we help?

Check our FAQs page for more information,

you can always contact us