The Top Restaurant Review Sites to Watch Out For
Reviews are crucial—they make a big impact and can make or break a business. One of the industries that benefit greatly from reviews is the food and beverage industry. As a restaurant owner, it’s essential to review what your customers say about your establishment. This helps you in managing your business better and addressing negative reviews to minimize their potential impact.
Online review sites like Yelp and TripAdvisor are appealing as they give your customers the freedom to broadcast their opinions, whether positive or negative. The reviews on these sites influence how other potential customers perceive your products or services. They’re also one way of making your business more visible.
Review sites have other benefits, like making your establishment more credible to potential customers. How you respond to these reviews, especially the negative ones, can help promote and strengthen your brand identity. By curating the reviews that you get, you can ultimately improve marketing and advertisement.
With these in mind, we’ve come up with a list of some of the top restaurant review sites that you can monitor to find out what customers are saying about your business:
Top Restaurant Review SitesWithout doubt Google My Business is the most trafficked and pertinent review site online. Google restaurant reviews show up when anyone searches for a restaurant on Google, so it’s crucial that you have positive reviews.
One of the most popular review sites, Yelp has over 100 million reviews. It focuses not just on restaurants but also on other establishments. With its wide reach, it has become a go-to for individuals looking for recommendations on great dining places.
Being able to manage your Yelp listings helps bring in more revenues, build trust and establish loyalty among your customer base, and expand your business reach.
3. TripAdvisorNot just for bookings and trips, TripAdvisor is one of the top review sites for restaurants. Rankings are based on individual ratings and the number of reviews you receive. It allows business owners to respond to public comments and get in touch privately with reviewers.
Zomato helps people find your restaurant. It also has a feature that allows you to connect your listing page to your website and social media accounts.
Aside from helping customers make reservations, OpenTable is one of the review sites to watch out for with its millions of monthly unique visitors. While it won’t let business owners publicly respond to reviews, it allows you to send a private message to the author.
Zagat is owned by Google and integrated with Google business pages. It’s an established and trusted review site. It also has a feature that lets local editors come up with a list of notable local restaurants.
Managing Your Reviews Effectively
With the impact made by online review sites, how do you effectively manage your reviews to keep your business in a favorable light?
Reviews911 offers an easy-to-use online review management platform that helps you keep track of what your customers are saying about your business. It also lets you generate and monitor customer reviews. How you respond to and manage reviews, even negative ones, can give your customers a better perception of your products and services.
Find out what online review management can do for your business. Get in touch with a representative from Reviews911 today.